These fixes are things we've discovered to save time or resolve error messages and problems. LazyJeff LLC is an IT Company focusing on Small Businesses in the St Louis and Southern Illinois Areas.
Monday, October 15, 2012
Microsoft Outlook 2003 Crashes at startup and will only open in safe mode
q: Microsoft Outlook 2003 crashes at startup. But it will successfully open in safe mode.
When Outlook crashes it generates events 1000 & 2001 in the Application Event Log:
Event 2001
The description for Event ID ( 2001 ) in Source ( Microsoft Office 11 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Microsoft Office Outlook, Outlook failed to start correctly last time. Starting Outlook in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.
Event 1000
The description for Event ID ( 1000 ) in Source ( Microsoft Office 11 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: outlook.exe, 11.0.8326.0, 4c1c2372, mso.dll, 11.0.8341.0, 4e29b116, 0, 0033563e.
a: Big thanks to Rarivera who posted this solution here as it worked perfectly.
Try renaming outcmd.dat to .old and restart Outlook. All the Toolbars will reset then.
This is quite a common problem with Outlook. The default location for this file is:
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook
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