a: We discovered a couple of solutions for this. The root cause appears to be the phone is not on wifi and is trying to use the Cellular data but fails.
- From the phone, open Settings, open Cellular, open Data.
- Make sure Data is on.
- If on, you might try to change it to off, then back on.
- The most simple suggestion might be to simply power cycle the phone.
NOTE: What we know is that when Data is set off, the phone reliably generates this error message.
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