Thursday, October 18, 2012

Google Hosted Apps Catch-all Email Account

q: When using Google Hosted Apps for your group or business email, how can you create a catch-all address for any emails not directed at an actual account?
a: We found the setting and have documented the path here:

  1. Log into your Google Hosted Apps Account
  2. From the Dashboard
  3. Click Settings (top navigation bar)
  4. Click Email (left side navigation bar)
  5. Email Settings - Scroll all the way to the bottom
  6. Enter an email address there (on this domain) 
  7. Click Save Changes
A Catch-all can be a gift and a curse.  It is nice because you can make up an address to give to someone and it will always be delivered.  However it is a curse because anything sent to that domain, say to an ex-employee, will go to this Catch-all account.