A: Apparently, the license files are stored in a folder. We performed these steps to fix the situation.
- Make sure you have the newest license file "nod32.lic" for NOD32 from ESET Support.
- Stop the "ESET Remote Administrator Server" service.
- net stop era_server
- Browse to: C:\Documents and Settings\All Users\Application Data\ESET\ESET Remote Administrator\Server\license\
- Move all files to another folder for archive/safety.
- Start the "ESET Remote Administrator Server" service.
- net start era_server
- Open ESET Remote Administrator Console. You'll be presented with the warning below that you're "connected to a trial version of ESET Remote Administrator Server". Click OK
- Warning Message:
- Once you click OK, you'll be presented with the License Manager:
- Simply click Browse select the file, click OK.
- You'll be asked if you want to Upload to Server, click OK and you're done.
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