Microsoft Updates / Windows Updates problem with the site

Issue: When the customer visits: http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
They get this error" The website has encountered a problem and cannot display the page you are trying to view." The options provided below might help you solve the problem.  [Error number: 0xC800042D]

Solution:

1. Stop Automatic Updates Service
2. Defragment the datastore
3. esentutl /d c:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb
4. recovery of the datastore
5. esentutl /r c:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb
6. repair the datastore
7. esentutl /p c:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb