Thursday, February 10, 2011

iPhone 4 says No Sim

Issue: The customer was waving his iPhone 4 around while he talked and bumped it on the table.  After that the phone suddenly said “No Sim”.

Resolution: The customer also has an iPhone 3g and the box.  The box shipped with a SIM ejector pin.  We used that to eject the SIM (with the phone off) then push the SIM back in and the phone is fine now.