Thursday, October 15, 2009

Google IMAP Outlook 2007 Send As

Today our customer came to us with an interesting problem.  Google Hosted Apps and Gmail for that matter,  have the ability to "send as" another user.  When you use GOOGLE Mail as your center for all other email accounts, you may want to reply with the email they addressed.

The solution is to set up an additional account in Outlook.

Detailed instructions (only tested in Outlook 2007) (assumes gmail is your own IMAP connection)

- Create a new IMAP account with the address you want to use, use the appropriate outgoing server for the non-google domain and the associated username and password.  You need to fill in something for incoming mail server, just write "a" or whatever.
- Set the new account as default (If you are wanting to always send as this email address)
- Tools -> Send/Receive -> Send/Receive settings -> Define Send/Receive groups -> Edit. Uncheck "Receive mail items"  for the POP3-account you created.
- Tools -> Options -> E-mail options: Uncheck "Save copies of messages in Sent Items folder". (Gmail will do this automatically, you will get duplicated in you Sent Items folder if this is checked)
- Create a new POP3 account with the address you want to use, use smtp.gmail.com as outgoing server, and your Google username/password. You need to fill in something for incoming mail server, just write "a" or whatever.
- Set the new account as default (If you are wanting to always send as this email address)
- Tools -> Send/Receive -> Send/Receive settings -> Define Send/Receive groups -> Edit. Uncheck "Receive mail items"  for the POP3-account you created.
- Tools -> Options -> E-mail options: Uncheck "Save copies of messages in Sent Items folder". (Gmail will do this automatically, you will get duplicated in you Sent Items folder if this is checked)

Source: Google Support Forum

Now alternatively, they wanted to send as another account but continue to store messages in gmail.  The instructions are similar: