Monday, December 5, 2011

Point a SEP Client to a different Manager

ISSUE: The customer has Symantec Endpoint Protection installed on a workstation.  They have two separate Symantec Endpoint Protection Manager servers.  How can we modify the workstation to start using the new SEP Manager for updates?
SOLUTION: The config file for a 64-bit workstation that determines which Manager is used is C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SyLink.xml.  The easiest solution is to simply copy this file from one workstation (using the new server) to this workstation using the steps below:

On each system please:
  1. Click Start - Type this command SMC -stop <hit enter> (To Stop SEP) (Enter password: symantec if prompted)
  2. Browse to: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\
  3. Rename current SyLink.xml (feel free to view this as it will reference the Update Manager)Copy the new SyLink.xml into this folder
  4. Click Start - Type this command SMC -start <hit enter> (To Start SEP)